Author: Todd T

ARN Finalist

Written by Todd T on March 8, 2018. Posted in News.

Our MSP Lolli and Pops store (opened December 2016) was revealed as a finalist for two ARN Awards, Best New Specialty Concept as well as Best Retail Store Design.

MSP Airports 2017 5 Star Customer Service Award

Written by Todd T on March 8, 2018. Posted in News.

The caring and fantastic customer service of our St Croix/PGC Airport Retail Team is recognized as #1 for 2017 with the 5 Star customer service award for our Kiehl’s MSP store. Kiehl’s scored 98.7% on secret shop scores for 12 months.

MSP Airports 2017 MSP Nice Award Leaders

Written by Todd T on March 7, 2018. Posted in News.

Two of our team members Wesley (1) and Galina (2) took first and second at the annual MSP Nice Celebration. This program celebrates all MSP employees, who receive at least one written or social media shout out from a passenger for exceptional service.