By John Ewoldt Star Tribune
Terminal shop organized around parts of Minnesota musician’s life to lure fans.
In the three years since the superstar musician’s death, Paisley Park has been turned into a tourist site, his recording vault has been mined for new releases and tribute events have multiplied around the Twin Cities.
The Prince Estate, in partnership with Bravado International and Airport Retail Group LLC, has opened an official retail storefront celebrating the Minnesota icon, Prince. Located at the Minneapolis/St. Paul Airport Lindberg Terminal, the store features distinct officially authorized merchandise and collectibles, including apparel, music (CD/vinyl), books, accessories, art prints, and posters. The store acts as a gateway to Prince’s legendary creative sanctuary, Paisley Park, located a short drive from the airport in Chanhassen, MN. Airport visitors can learn about the Paisley Park museum experience and purchase tickets to visit the museum directly within the airport store.
MSP Nice Awards are administered by the Metropolitan Airports Commission in partnership with the MSP Customer Service Action Council. This program recognizes and rewards MSP employees who exhibit excellent customer service!
During the 2018 Celebration, our Kiehl’s employee, Galina Korinek was recognized for receiving the third highest amount of MSP Nice Awards in 2017. The 2019 MSP Nice Celebration took place Monday January 28th and again we recognized Galina for her excellent customer service!
Galina received 8 MSP Nice Awards during 2018 – the highest amount of any one employee at MSP! We are so glad to have Galina on our MSP Kiehl’s team, providing the wow customer service that Airport Retail Group and MSP are known for! Thanks Galina!
Here are a few of the customer compliments Galina received this past year:
“I first visited the Kiehl’s store at the Minneapolis airport a few months ago and bought several products based on recommendations from Galina. I was back this morning and lucky enough to have her to myself for a short bit as she addressed some skin care concerns and made product recommendations. She is incredibly knowledgeable, listens to my concerns and is one of the reasons I will continue to shop there!”
“I just wanted to share with you how your staff at the airport in Minneapolis were absolutely amazing to us today. My daughter and I walked at the store asking for some information about your products. Galina and Erica were extremely helpful and friendly. They gave us all the information we needed and showed us other products as well. Our experience was fantastic. They provided us with excellent customer service today. We will be shopping at this location again soon.”
On Monday, members of the ARG staff attended the 2019 celebration to honor all MSP employees that were recognized in 2018. We are proud to have 10 ARG employees that received MSP Nice awards. These individuals consistently provide WOW customer service and we are so glad they are on our team.
A special shout out to Galina Korinek, of our MSP Kiehl’s store, as she received 8 MSP Nice Awards during 2018 – the highest amount of any one employee at MSP.
2019 brings a new name and new logo! It will be fun to have our name now associated with the first letter of the alphabet and not the Caribbean islands (even though the “St. Croix” in our former name referred to our beautiful MN St. Croix river). Now we are: Airport Retail Group, LLC (ARG). Here’s to 2019!